Rob Jenkins (robj++at++quid)
Fri, 21 Feb 1997 14:29:21 -0800
Responsibilities:
We are looking for a Escalation Engineer in a corporate support
team for the Graphics expertise area. The candidate will be
expected to have experience with GL or OpenGL. Expertise in
any of the following will be a plus: X/MOTIF, OpenInventor,
Iris Performer, Imagevision.
Graphics escalation engineers work on a number of different
graphics programming issues. This includes everything from
debugging customer code, to understanding bugs, to providing
workarounds and sample code, to understanding the underlying
graphics hardware and how it relates to the graphics software.
The duties of a escalation product expert are three fold.
Problem Resolution: Answering the top 4% of User issues from a
Worldwide SGI support community in the areas of Specialty and
Shared expertise.
Engineering Product Specialization: Participating in
Design/Business teams in product specialty areas with the focus of
bringing a field/user perspective to the design process and to add
supportability to New products.
Information Generation: Creating information for the field (white
papers, FAQs, Videos, etc) to aid in support of Products in their
specialty.
The ability to effectively interface with development engineers in
both an escalation and product design/supportability role is
essential. An ideal candidate will be a developer caliber engineer
with a focus as a customer/field advocate. Some 7x24 work will be
required.
If you are interested in this position, please send your resume to
either (sinclair++at++csd) or (mietta++at++csd).
Education/Experience:
Experience programming and developing graphics applications in C
and C++ in a Unix environment. 3D programming in IRIS GL/OpenGL.
4+ years experience. Technical Support experience a plus.
--
________________________________________________________________
Rob Jenkins mailto:robj++at++csd.sgi.com
Silicon Graphics, Mtn View, California, USA
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