Allan Schaffer (aschaffe)
Fri, 27 Sep 1996 15:37:40 -0700
Silicon Graphics is seeking qualified Graphics Regional Support
Engineer (RSE) candidates for positions in the Worldwide Customer
Service call center in Mountain View, CA, USA. Positions in
Farmington Hills MI, Atlanta GA, and Silver Springs MD may also be
considered.
Positions are available with concentrations in several of the SGI
Graphics libraries, but in particular, an IRIS Performer specialist
is needed.
The more detailed job description follows:
Responsibilities: Assist customers in the resolution of their complex
2D and 3D Graphics technical support issues. Areas of specialization
include X Window system administration, IRIS GL, OpenGL, IRIS
Inventor, IRIS Performer, ImageVision, Cosmo, VRML, The X library and
associated toolkits, Motif, ViewKit, RapidApp, etc.
Additionally, they work closely with local sales and field support
organizations on system implementation, pre-sales consulting, and
local support issues. The RSE interfaces with internal groups
(product engineering, Global Customer Service R&D) toward the common
goal of total customer satisfaction.
Education/Experience: BSEE/CS degree or equivalent experience
required and at least 3-5 years of professional experience required,
with practical understanding of system hardware and application
software interdependencies. Knowledge and experience with C/C++ a
must. Demonstrated expertise in customer relations and knowledge of
3D Graphics theory and implementations are needed. Prior industry
experience with Silicon Graphics systems a plus.
Interested candidates may email a Postscript or ASCII text resume' or
Web URL to: aschaffe++at++sgi.com . Fax (415) 961-6502, attn: Allan
Schaffer. Please, NO phone calls.
Allan
ps. no I'm not leaving! These positions are for the U.S. call
center, I work in a similar capacity in our worldwide
escalations/R&D group.
----
Allan Schaffer aschaffe++at++sgi.com
Silicon Graphics http://reality.sgi.com/aschaffe
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