From: Allan Schaffer (allan++at++sgi.com)
Date: 02/02/2004 09:45:03
Hi Steve,
Steve Satterfield wrote:
> We have one IRIX system that has a license for the previous version of
> Performer Dev and the system is maintained under full support continuously.
> Is this system entitled to a Performer 3.1 license and no additional charge?
That's correct. With that system under maintenance, plus having purchased a
copy of Performer (dev) in the past, you should be entitled to an upgrade to
3.1 at no additional charge.
> We just renewed the maintenance on this system for 2004 which includes
> Performer. Is this equivalent to the Performer support contract mentioned
> above?
I believe so; sorry for the confusion. I had PC users in mind as I wrote
that, since folks can purchase Performer-only support contracts separately
for those platforms.
> We have multiple IRIX systems that are maintained under full support
> continuously. They have had their maintenance renewed for 2004. Performer EOE
> has been part of the IRIX distribution and has not been specifically listed
> in the maintenance renewal. Do we need to buy Performer 3.1 license for
> theses systems?
Yes (or, see the banner). This is the main place where folks will notice a
change -- the performer_eoe shipping in future IRIX upgrades will be the free
demo (banner) version.
> Does buying a 3.1 license include the first year of support or its support an
> additional cost over the license purchase?
Literally they are separate line items but your sales rep may (or may have)
put things together as a bundle.
I'll end by saying, you'll want to get in contact with your sales rep or the
support folks for additional details. I do think I know the answers but
sometimes these things work in mysterious ways. :-)
Allan
-- Allan Schaffer allan++at++sgi.com Engr. Manager, Core Rendering 1-650-933-2160 Silicon Graphics http://www.sgi.com
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