Upcoming Seminar - The ABCs Of Supervising Others - 17th and 18th Oct 2013

[Jane Waithera]

Greetings,

Upcoming Seminar - The ABCs Of Supervising Others - 17th & 18th
October 2013 @ Sarova Stanley, Nairobi, Kenya.

This workshop is for people who are new supervisors or who are
interested in a supervisory position, as well as those who are lead
hands or part-time supervisors without a great deal of authority.

This workshop is designed to help participants overcome many of the
supervisory problems they will encounter in their first few weeks as a
boss. Dealing with the many problems a new supervisor encounters
isn’t easy, but it doesn’t have to lead to discouragement.

**Specific objectives of this workshop:**

 Clarify roles and responsibilities of the new job
 Adjust to the new role with confidence and the knowledge you can
handle the position
 Develop skills in listening, asking questions, resolving conflict,
and giving feedback to employees
 Develop a technique for giving employees clear instructions
 Identify techniques to deal with employee challenges, such as
hostility, complaints, and laziness
 Understand the importance of developing good relationships with
employees and peers

**
Course Information

Event Date: Thursday, October 17, 2013 to Friday, October 18, 2013

Duration: 2 Days

Time: 8:30AM - 4:30PM

Venue: Sarova Stanley, Nairobi

Charges: Ksh. 36,500 + VAT Per Participant / $500 USD

Course Brochure Download (PDF):
The_ABCs_Of_Supervising_Others_Seminar.pdf

 <http://www.maxsmithgroup.com/sites/default/files/The_ABCs_Of_Supervising_Others_Seminar.pdf>
Delegation size: 30

Charges include: Professional fees, learning materials, meals and
refreshments

Charges do not include: Accomodation, dinner, transport costs

*◊ Reserve a Spot Now. Limited Slots Available. »*
<http://www.maxsmithgroup.com/bookings-form?course=The%20ABCs%20of%20Supervising%20Others>

**

**Course overview**

**Pre-assignment review**

Pre-assignment discussion in small groups.

**Making the transition**

Discuss how your role will change when you become a supervisor.
Developing solutions to common concerns of new supervisors.

**Responsibilities of a supervisor**

Explore the three main areas of responsibility and work through two
case studies.

**Setting goals**

Set SMART goals to help you succeed.

**Planning for success**

Discuss the value of short and long range planning.

**Listening skills**

Learn about and practice active listening skills.

**Asking questions**

Develop another key communication skill: Asking good questions.

**Giving feedback**

Master the invaluable skill of giving feedback – an important, yet
often tricky undertaking.

**Ask for what you want**

Learn ways to ask for what you want, whether it’s more staff, better
resources, or a pay raise.

**Giving instructions**

Five key points to giving good instructions.

**Orders, requests, and suggestions**

Learn about these three specific types of instructions.

**Managing conflict**

Learn two different processes for managing conflict, and then practice
those processes during a skill building exercise.

**Dealing with difficult employees**

Discuss how to deal with four common types of problem employees: The
chronic complainer and the over-dependent, the lazy, or the hostile
employee.

**Dealing with others**

General tips to remember when dealing with others, including power
talk and the rules of likeability.

**The reciprocal quality of relationships**

Explore your personal network and how to be a positive influence in
it.



--
If you do not want to receive any more newsletters, 
http://mglskills.com/enewsletter/?p=unsubscribe&uid=461e43cf47d00966a7631c439e1a750b

To update your preferences and to unsubscribe visit
http://mglskills.com/enewsletter/?p=preferences&uid=461e43cf47d00966a7631c439e1a750b

Forward a Message to Someone
http://mglskills.com/enewsletter/?p=forward&uid=461e43cf47d00966a7631c439e1a750b&mid=5


--
powered by phpList, www.phplist.com --


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://oss.sgi.com/pipermail/xfs/attachments/20131010/de8c0726/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: MaxsmithV5.png
Type: image/png
Size: 1644 bytes
Desc: not available
URL: <http://oss.sgi.com/pipermail/xfs/attachments/20131010/de8c0726/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: facebook.png
Type: image/png
Size: 2663 bytes
Desc: not available
URL: <http://oss.sgi.com/pipermail/xfs/attachments/20131010/de8c0726/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: rss.png
Type: image/png
Size: 3722 bytes
Desc: not available
URL: <http://oss.sgi.com/pipermail/xfs/attachments/20131010/de8c0726/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: twitter.png
Type: image/png
Size: 3111 bytes
Desc: not available
URL: <http://oss.sgi.com/pipermail/xfs/attachments/20131010/de8c0726/attachment-0007.png>